Support

Support

If you have a problem setting-up or using ReadKit, or if you have any general questions about it, please contact me at support@readkit.app. Don't forget to specify the platform and version in question.

Bug report

There is no software without bugs. If you believe you have found one please submit a bug report to support@readkit.app.

Please include the following information in your bug report you file:

  • Versions: product and OS version
  • Reproducible: how consistently the problem reproduces. For example, does it reproduce always, sometimes, or just one time.
  • Specific: relevant details to reproduce the problem including links, screeshots and the exact steps to reproduce the failure.
  • Crash: send us crash reports directly with the built-in crash reporting system of product. Please fill out the email field and provide relevant details in the comment.
  • Visual glitch: please attach a screenshot to your report in PNG or JPEG.

Feature request

If you miss a feature or just have a great idea, feel free to submit a feature request to support@readkit.app. Please note that I cannot promise that any of these requests will be commented on or will be implemented, but I'm always open for great ideas!

Media

If you are a member of the media and would like to request a review copy of my software, please send the following information to support@readkit.app and make sure the subject contains "Media request".

  • Full name
  • Publication
  • Position
  • Email address
  • Publication website
  • Mailing address

Twitter

You can follow me on Twitter, but this channel is mostly for announcements.

Privacy Policy

The privacy policy can be found here.